Our Promise
3-Day Replacement Guarantee
If your jewellery arrives damaged or is not as described, we offer a hassle-free replacement within 3 days of delivery.
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3-Day Replacement
Received a damaged or incorrect product? Contact us within 3 days of delivery for a free replacement.
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Quality Checked
Every piece undergoes rigorous quality inspection before shipping to ensure you receive flawless jewellery.
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Easy Process
Simply email us with photos and order details. Our team will process your replacement quickly and efficiently.
Jewelry Care Guide
Simple steps to maintain the brilliance of your imitation luxury.
Daily Wear
- Remove before swimming, bathing, or vigorous exercise.
- Apply perfumes, lotions, and hairspray before wearing your jewellery.
- Store individually in the provided velvet Nirvana pouch.
Cleaning at Home
- Use a soft, lint-free cloth to gently wipe after wear.
- For a deeper clean, soak in warm water with mild dish soap for 5 minutes.
- Gently scrub behind stones with a soft toothbrush. Rinse and dry completely.
Need to initiate a replacement request?
Contact Concierge